Contact Us
You can reach the Offshore Sportsbooks editorial team by email at [email protected]. We read everything that comes in and aim to reply to genuine reader questions within a couple of business days. This page explains what we can help with, what we can't, and where to go instead when your issue is with a sportsbook rather than with us.
One thing to be clear about before you write: we are an independent comparison and review site, not a sportsbook and not an agent of one. We cannot access your betting account, release a withdrawal, verify your documents, or reverse a bet. If your money is sitting with an operator, the sections below tell you the fastest realistic route to a resolution.
What to email us about
- Corrections. If a bonus figure, rollover requirement, banking option or licensing detail on the site is out of date or wrong, tell us which page and what you saw. Screenshots and dates help more than anything else.
- Reader experience reports. Slow payouts, sudden limits, voided bets, verification requests that go nowhere — patterns from readers shape how we weight payout reliability in our rankings.
- Questions about our reviews. Why one offshore sportsbook ranks above another, how we treat a bonus with heavy wagering requirements, why a site isn't listed at all.
- Coverage requests. A market you want compared — reduced juice on NFL sides, MLB totals pricing, horse racing racebooks, MMA props, same-game parlays — or a sportsbook you'd like us to research.
- Business and commercial contact. Operators, affiliate managers and press should mark the subject line clearly so it doesn't sit behind reader mail.
What we can't do for you
- We cannot pay you, chase a withdrawal, or intervene in a dispute with an offshore sportsbook.
- We cannot confirm whether a specific offshore operator will pay you. No one can. Track record is evidence, not a guarantee.
- We cannot give legal or tax advice. Betting law differs by state and federal tax treatment of gambling winnings is its own subject — speak to a qualified attorney or tax professional about your own situation.
- We cannot help anyone under 21 (or under 18 where a sportsbook sets that as its minimum). Age limits are not negotiable and we won't advise around them.
- We cannot unlock, reopen or close an account you hold with an operator.
How we're funded, and why that doesn't decide the order
Offshore Sportsbooks earns commission when a reader signs up through some of the links on this site. That's how the research gets paid for, and you should know it before you read a single recommendation. Commercial relationships do not buy ranking position, a rating, or a soft write-up. If you think a particular review reads like an advertisement rather than an assessment, that's exactly the kind of email we want — send the page and the sentence that bothered you.
Taking a problem to the sportsbook first
Almost every payout or account issue is resolved faster by the operator than by anyone else, because the operator is the only party holding your funds. Work through it in this order:
- Open a ticket in writing through the sportsbook's own support channel — live chat is fast but email leaves a record. Keep the ticket number.
- Complete verification properly. Most withdrawal delays we hear about trace back to incomplete KYC: an unclear ID photo, a name mismatch, or a proof-of-address document older than the site accepts.
- Check the terms you agreed to. Bonus rollover not yet cleared, a pending-wager rule, a minimum withdrawal amount or a payout limit per cycle explains a large share of "frozen" balances.
- Escalate in writing if the first reply doesn't resolve it, and note dates. A clear timeline is what gives any later complaint weight.
- Write to us with the record. We can't force an outcome, but repeated, documented cases change how we describe a sportsbook's payout reliability.
Be realistic about the ceiling here. Offshore sportsbooks are licensed outside the United States — commonly in places like Curaçao, Panama or Costa Rica — and they sit in a legal grey area for US bettors. There is no US state gaming commission behind them, no segregated-funds rule you can invoke, no state-run dispute resolution, and no guaranteed payout. Those protections exist only in states that license and regulate online sportsbooks directly. Check your own state's laws before you bet anywhere.
Which operator you're writing about
When you report an experience, name the sportsbook and the banking method — the difference between a crypto withdrawal and a bank wire is usually the difference between hours and weeks. The three sites readers contact us about most, and what we'd actually want to know in each case:
Lucky Rebel
Our top-rated offshore sportsbook at 10.0 editorially, largely because it pairs broad market coverage with an aggressive front-end offer: a 125% welcome bonus up to $1,250 plus a 50 FreeBet. That headline number only means something once you know the rollover multiple, the minimum odds each qualifying bet has to meet, the time limit on clearing it and whether your deposit method is eligible — read those terms on the operator's own bonus page before depositing, because they set whether the money is ever withdrawable. The limitation worth stating plainly: it's a newer name with a shorter public payout history than the veteran offshore sportsbooks below, so our rating reflects the current product, not a decade of settled withdrawals. If you've had a payout processed or delayed here, that's the single most useful email you can send us.
Bovada
Rated 9.8, and the sportsbook most US bettors already know by name. Its pull is familiarity and breadth — NFL, NBA, MLB, NHL, college, soccer, golf, MMA, plus props, futures, live betting and same-game parlays — with a comparatively small 50% welcome bonus up to $250, again subject to rollover, minimum-odds and expiry conditions you should confirm at signup. The trade-offs readers raise most: pricing on some sides is not the sharpest offshore, and limits can be tightened on winning accounts. Tell us which market and what the limit dropped to; that's more useful than "they cut me."
BetOnline
At 9.7, a long-running operator with wide market depth and a $250 welcome offer in free bets — free-bet promotions typically exclude the stake from any return and carry their own qualifying conditions, so check the terms rather than assuming a $250 cash equivalent. Its appeal for value seekers is reduced-juice pricing on selected lines and a racebook alongside the sportsbook. The limitation: with breadth comes complexity, and readers sometimes find promo terms, rollover contribution and withdrawal fee rules harder to pin down than they'd like. Quote the exact term you were shown if you email us about a dispute.
The rest of the list, at a glance
Every headline offer below is subject to the operator's own wagering requirements, minimum odds, time limits and eligibility rules. Confirm them on the sportsbook's terms page before you deposit — a large percentage figure with a heavy rollover is often worth less than a small one with light conditions.
| Sportsbook | Editorial rating | Advertised welcome offer |
|---|---|---|
| BetNow | 9.6 | 125% up to $2,500 |
| Everygame | 9.3 | 100% up to $500 |
| BetUS | 9.2 | 100% up to $2,000 sports, 25% casino |
| Sportsbetting | 9.2 | 50% up to $250 in free bets |
| Xbet | 9.1 | 50% up to $200 on credit card deposits |
| MyBookie | 8.8 | 100% up to $1,000, new players |
| ApuestaHoy | 8.8 | 200% welcome offer |
These are editorial ratings assigned by our team, not customer-review scores, and they are not a prediction that any operator will pay you.
Money questions we get asked most
Banking is the subject of more reader mail than anything else, so here's the general shape of it. Offshore sportsbooks typically accept cryptocurrency, bank cards, bank wire, money transfer services and player-to-player voucher transfers, but availability for US customers varies by operator and changes without much notice — verify on the cashier page rather than trusting any list, including ours.
- Crypto is normally the fastest route out and often the cheapest, with the lowest minimums. It carries its own risk: the value of what you hold can move sharply between withdrawal and conversion to dollars.
- Bank cards deposit reliably more often than they pay out; many sites won't return funds by card at all.
- Bank wire handles the largest amounts but is the slowest and usually the most expensive, with fees sometimes charged at both ends.
- Money transfer and voucher transfers fill the gap in between, with tighter caps.
- Costs to watch: withdrawal fees, per-cycle payout limits, one free withdrawal per period rules, minimum cash-out thresholds, and currency conversion if the account isn't held in USD.
If a fee or timing detail you were quoted differs from what we publish, send it over — that's a correction we'll make.
Beyond the sportsbook: casino, racebook and poker
Most of these operators run more than a sportsbook. The same account usually opens a casino with slots, table games and live-dealer rooms, a racebook for horse racing, and sometimes poker. Worth knowing when you contact anyone: bonus terms differ by product, casino wagering contributes to rollover at a different rate than sports betting, and a promotion advertised for sports rarely covers casino play. BetUS's offer, for instance, splits the sports and casino portions explicitly. If your question is about casino play rather than betting, say so in your email — our casino coverage is handled separately.
Who can bet, and where to get help
You must be at least 21 to use this site, or 18 where an operator sets that as its minimum — whichever is higher applies. Offshore sportsbooks accept US customers, but accepting customers is not the same as being authorized to serve them: these operators hold licenses issued outside the United States and are not licensed by any state gaming commission or board. Some states regulate online sports betting; many do not; a few restrict it outright. The responsibility to know your state's position is yours, and we'd encourage you to take legal or tax questions to a qualified professional rather than to us.
Betting costs money and most bettors lose over time. It is not income, and no tip, model or ranking changes that. If it has stopped being entertainment — if you're betting to recover losses, betting money you need, or hiding it — stop and get support. Call or text 1-800-GAMBLER for free, confidential help, available 24/7 in the US. Be aware too that offshore operators often lack the deposit limits, cool-off periods and self-exclusion tools that regulated US sportsbooks are required to provide. Our responsible gambling resources go into the practical tools available.
Before you send your email
A message we can act on usually contains four things: the sportsbook's name, the date, the banking method or market involved, and what you'd like to happen. Attach screenshots where you have them. If you're reporting a factual error, include the page URL. For anything about how we research and rate operators, our editorial background and methodology covers it, and the site terms set out the limits of what's published here.
Write to [email protected] whenever you're ready. Reader reports are the single largest input into how we describe payout reliability, and they only reach us if someone takes the time to send them. Information on this page was reviewed on Sep 25, 2026 by Garrett Parker; operator offers and banking options change frequently, so verify current terms with the sportsbook directly.